Zoom was always my go-to video conferencing tool whenever I had to interview clients or share project updates with collaborators. I’d been a loyal user since day one, because it hadn’t failed me. But since the spread of COVID-19, the influx of users has made the software more of a hindrance than a solution.
You know what I’m talking about. Lately, Zoom has become laggier and less reliable. On top of that, recent privacy and security issues have become a major cause for concern.
As much as we love the ability to change our backgrounds to that confessional from The Office, streamlined remote communication is our number one priority during these times.
If you’re looking for a change, don’t let tech roadblocks stop you from running your business and living your life. Luckily, we’ve done all the research, so you don’t have to.
Here at AppSumo, we’ve rounded up 16 great Zoom alternatives – sorted by category – to help you with your remote communication.
Check out some of our favorites from this list here:
Zoom Alternatives: 16 Tools For Better Remote Communication
Sales and Marketing
Zoom Alternatives for Sales and Marketing
Looking for advanced features to close more deals, host high-converting webinars, and get paid faster? Your search ends here. These remote communication tools help the pros get the job done.
Price: Starts free; scales from $11/month. Check it out on AppSumo now.
MeetFox is built for consultants and coaches struggling with day-to-day administration. This no-download Zoom alternative enables you to book and host video meetings and get paid — all in one place.
Booking is easy. Simply customize the booking page with your available dates and set it live. Once that’s done, share it directly on your website, email signature, and social media to start promoting it.
MeetFox also automatically sends invoices on your behalf. You can even charge your consultations by the hour or on a flat-rate basis. Want to avoid no-shows? Pre-schedule an SMS or email reminder!
Best For: Consultants and coaches who bill for meetings and calls and want to reduce admin workload.
Price: Starts free; paid plans start at $14.99/month. Grab your one-year deal on AppSumo for $99.
Looking to create a super interactive experience for viewers? You’ve come to the right place.
LiveWebinar boasts multiple advanced features. You can live stream webinars, customize a meeting room to boost brand recognition, add polls to interact with viewers…the list goes on.
This Zoom alternative works for all kinds of video needs, but it truly shines in educational webinars. The Whiteboard enables you to show your name right next to the cursor — a handy feature when presenting with a co-host — and draw on videos when explaining a complex concept. You can even nudge participants to stay focused with video pop-ups (Huh? No, I was just resting my eyes).
Best For: Marketers who want to engage their audiences and host interactive webinars with ease.
Price: Starts free; paid plans scale from $29.99/month.
Be.Live is the live streamer’s trusty sidekick. It takes only a few minutes to set up your account — sign up via a personal Facebook profile or YouTube channel, pick a destination in the stream settings, and you’re ready to go!
Be.Live makes it easy to engage your audience in real-time. You can do this by showing their live comments and adding a lower-third text to spotlight their questions.
Want to plan your video in advance? Use the agenda feature to jot down important notes. Inviting co-hosts on Be.Live is also a piece of cake. Send them an invitation link and voilà – all they have to do is connect from their Facebook or Google account.
Best For: Content creators and live streamers offering online courses and real-time coaching.
Price: Starts free; paid plans start from $19/month.
Is it wishful thinking to multi-stream a live video across 30+ platforms in just a click? Not with Restream.
Streams come true with Restream’s ability to deliver your amazing live content to multiple video sites at once. Restream also displays viewers’ comments from different channels into one feed, so you can communicate with every audience without switching tabs.
Another awesome (and sneaky) feature is its Scheduler, which enables you to schedule a pre-recorded video and make it appear like you’re broadcasting live. How’s that for ingenuity?
Best For: Content creators and marketers who want to reach multiple channels in one go and engage with viewers effectively.
Price: Starts free; paid plans start from $10/user per month with additional costs for hosting. Grab the lifetime deal on AppSumo for $39.
Want a recording tool that allows for more customization and includes sales and marketing features? You can’t go wrong with Clapboard.
With Clapboard, you can customize the color of your player to match your style and create custom pages for your videos. #branding
Clapboard comes with three CTA options – buttons, banners, and email opt-ins. Want to build an email list? Add an opt-in to capture a lead’s email address while the video is playing. Want to move viewers further down your sales funnel? Add a button or banner and direct them to a landing page. ’nuff said.
Best for: Marketers and sales folks looking for more customization options to create brand-driven content.
Price: Starts at $8.99/month per user. Grab a one year deal for $149 on AppSumo – a $227 value!
Planning and scheduling client meetings can be a back-and-forth email exchange nightmare. Luckily, there’s Vectera, the easy way to create recurring client video meeting rooms that store content and communications.
Vectera is a download-free solution that lets your clients find time on your calendar to avoid scheduling conflicts. All your clients need is the meeting room URL and a browser.
Share your screen, upload key documents for collaborative viewing, write notes on screenshots, and so much more. Vectera is a pro when it comes to content, and the best part? All notes, documents, and recordings stay available in the virtual meeting room forever. You can even record your convos for later reference.
Best for: Sales teams and service providers who host tons of recurring 1-on-1 client meetings
Zoom Alternatives for Team Communication
It’s tough enough hosting meetings when working from home, let alone having productive ones. Low screen quality and scratchy audio. Insane pricing. Someone who didn’t mute their mic while eating lunch. Luckily, these top-notch (and budget-friendly!) remote communication tools are here to help! …maybe not with the last one.
Unlimited meetings. Unlimited duration. Free. (That is, if you’re running an online meeting with up to 50 participants.) It’s not hard to see why 8×8 Video Meetings is a popular choice among professionals.
This Zoom alternative makes it easy to start one-on-one syncs or meetings with multiple participants. All it takes is a meeting name and the click of a button. If you want more features (e.g., custom domains for a team, personalized meeting space, etc.), just sign up for a free account.
Best For: Businesses looking for an easy way to host one-on-one and group meetings with internal and external folks.
Price: Starts free; paid plans from $8/user each month.
Slack is best known for its instant messaging, but did you know that it also offers a video solution?
Once you’re logged in, it’s easy to start a video call with your co-workers. Just open a direct message and click the phone icon at the top right corner.
Slack’s video conferencing features are pretty rudimentary compared to its competitors in this category. But hey, sometimes you don’t have to reinvent the wheel. If all you need is a simple business chat solution, go for it! It definitely nails the basics.
Best For: Businesses that want to run quick business chats, like ad hoc meetings, internally.
Source: Microsoft Teams
Price: Free; scale up to Office 365 Essentials for $5 per user/month (annual contract) or Office 365 Premium for $12.50 per user/month (annual contract)
Microsoft Teams Online Meetings is a no-brainer if you’re looking to invest in a unified communication and collaboration platform. Part of the Office 365 plans, you’re not just getting an online meeting solution – you’ll also be able to send emails, manage apps, and store important files, all in one place.
Best For: Businesses looking to host online meetings, schedule tasks, manage apps, send emails, and store files — in one platform.
Price: Starts free, paid plans from $20/organizer per month.
UberConference is extremely easy to use, thanks to its intuitive interface. The “no pins, no downloads” video conferencing software also comes with a custom hold music feature. (Waiting has never been such a bop.)
With this Zoom alternative, the standout feature is definitely the post-call summary. Made possible by Voice Intelligence (Vi), you’ll be able to review your action items and get a transcript after your meeting ends.
Want to refresh your memory of last week’s virtual meet-up? Can’t quite remember what a co-worker said about that SEO project? Simply search for specific keywords in the transcript to recap what you discussed during the call.
Best For: Businesses that run information-sharing meetings and users with fast-talkin’ team members.
Price: Starts free; paid plans from $9/month. Grab the lifetime deal on AppSumo for $69.
Here’s another Zoom alternative that doesn’t require any setup or installation. With eyeson, you can launch the meeting right away from your browser and you’re good to go.
eyeson’s bandwidth will always remain low regardless of the number of participants — yep, that even applies when you’re using the mobile app. Whether it’s a video call with nine people or an audio call with 50 participants, you never have to worry about lag slowing down your communications.
Plus, the quality is always crystal-clear.
Best For: Businesses looking for a low-bandwidth, high-quality solution to group audio calls and video conferences – no installation required.
Zoom Alternatives for Customer Support
Looking for features for your customer support team? These remote communication tools prove that you can create a great customer experience even at the comfort of your own desk.
Price: Contact their sales team for a quote.
It’s not always easy to explain a complicated IT process to a non-techie customer, but Wavecell makes it possible.
Here’s how it works: When a customer contacts you for support, send them an invitation link via SMS to get on a video call. Pop-ups will appear on their browser, requesting access to their microphone and camera.
The coolest part? You now have control of the customer’s camera.
When the customer flips to their back camera and describes the issue, you’ll be able to see the device configuration and where the problem lies. From your end, you can take a snapshot and annotate on the image exactly what needs to be changed.
All that’s left is to send the image via the in-app chat and guide the customer through any necessary changes.
Best For: Businesses that want to provide customers a virtual walk-through of complex devices and eliminate misunderstandings through text.
Price: Starts free; paid plans begin at $5 per user/month.
If you’re looking for a Zoom alternative to record quick videos for internal training and product demos, Loom is a great solution. This is a screen-sharing recording tool that’s stripped down to sweet, sweet simplicity.
Viewers can tell you what’s helpful (and not) about your videos with comments and emoji reactions. Editing is also a breeze, letting you trim videos and add a CTA in seconds.
Whether you’re a HR executive onboarding a new employee or a customer support agent explaining how a digital product works, Loom helps you communicate with ease.
Best For: HR and customer support teams that want to create quick videos on internal training and product demos.
Zoom Alternatives for Casual Calls
Want to stay in touch with friends and family without explaining what a Meeting ID is to Grandma? Whether it’s on mobile or on desktop, we’ve got you covered! Here are three remote communication tools for casual calls.
Price: Free; from $2.99 a month if you use Skype to call someone on their mobile or landline.
Skype probably doesn’t come to mind when we think of professional online meetings. But among friends and family, it is still very much a top performer and one of the OGs. You can get on a video call one-on-one or up to 50 people, for free.
Best For: Video chats with friends and family on desktop.
WhatsApp is one of the easiest ways to connect with friends and family on the go — just note that this only works if they’ve got WhatsApp installed on their phones.
Like Skype, it’s free even when you make international calls. WhatsApp uses Wi-Fi or mobile data, instead of your phone plan’s voice minutes.
Best For: Video chats with friends and family on your smartphone.
Sorry, Android fans. FaceTime is a staple for Apple users – and you most likely already have it on your iPhone. With this app, you get to speak to up to 32 people at once. It’s also interactive — add effects and place stickers in your video call for bonus hijinks. FaceTime uses either WiFi or mobile data.
Best For: Video chats with other Apple users (e.g., friends and families).
Which Zoom alternative is right for you?
Zoom is one of the powerhouses in the video conferencing industry for a reason. But with emerging latency and privacy issues, it might be time to look elsewhere.
There’s no one-size-fits-all video communication solution. When it comes to picking the best tool for you, look at factors like your use case and goals, your budget, the number of participants you tend to have, who your customers are, and what your product or service requires.
Now’s the most essential time to stay connected. We hope this list helps you find the right tool to host effective conferences as you work from home.